Accessibility Statement

At phaneo (www.phaneostore.com), we are committed to ensuring digital accessibility for individuals with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to guarantee that our premium eyewear and custom prescription experiences are open and intuitive to all visitors.

1. Conformance Status

To assist in making our website an accessible and user-friendly space, we refer to the Web Content Accessibility Guidelines (WCAG) 2.1, which define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. phaneo is striving to conform substantially with WCAG 2.1 Level AA standards.

2. Accessibility Features on Our Site

We actively optimize our technology infrastructure to include features such as:

• Alt Text: Providing descriptive text equivalents for non-decorative product images, facilitating easier navigation for screen reader users.
• Keyboard Navigation: Ensuring that major interactive elements, checkouts, and prescription upload options can be fully navigated using a keyboard alone.
• Contrast & Readability: Maintaining crisp, high-contrast text ratios and typography scale to facilitate comfortable reading.
• Form Accessibility: Designing prescription input forms and customer profile inputs with clear, logical labels and error-identifying cues.

3. Disclaimer & Continuous Improvement

Please be aware that our efforts to maintain accessibility are ongoing. As we integrate new custom prescription tools, frame try-on technologies, and regular updates to our e-commerce platform, we continuously audit and refine our site structure. Some legacy pages or third-party checkouts may occasionally experience temporary limitations due to integration boundaries.

4. Feedback & Contact Assistance